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View compare1. Introduction
Welcome to TEO Premium Pet Supplies. By accessing our website or purchasing our products, you agree to comply with these Terms and Conditions. These terms apply to all users, visitors, and customers of TEO. Please read them carefully before using our services or making any purchases.
2. Scope of Service
TEO offers premium pet products, including food, toys, grooming supplies, beds, and accessories for dogs, cats, and other pets. We aim to provide accurate product descriptions, images, and pricing, but minor discrepancies may occur. TEO reserves the right to modify or discontinue products at any time without prior notice.
3. Payment Terms
All orders are subject to acceptance and availability.
Payment must be completed at the time of purchase via secure payment methods.
Prices are subject to change without prior notice.
By placing an order, you confirm that all information provided is accurate and complete.
4. Returns, Refunds, and Cancellations
Your satisfaction is important to us. Returns, refunds, and cancellations are subject to our return policy, aligned with Amazon fulfillment conditions if applicable.
Products must be unused, in original packaging, and returned within the specified timeframe.
Refunds will be processed after inspection and approval.
Certain items, including customized or perishable products, may not be eligible for return.
5. User Conduct
By using our website or purchasing products, you agree not to provide false or misleading information, violate any applicable laws or regulations & engage in fraudulent or malicious activities
6. Intellectual Property
All content on TEO’s website including images, text, logos, and product designs—is the intellectual property of TEO and protected by copyright laws. Unauthorized use or reproduction of our content is strictly prohibited.
7. Limitation of Liability
TEO is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Products should be used according to the provided guidelines and age/size recommendations.
8. Governing Law
These Terms and Conditions are governed by the laws of the UAE. Any disputes arising from these terms will be subject to the exclusive jurisdiction of UAE courts.
9. Changes to Terms
TEO reserves the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be posted on this page with the revision date. Continued use of our website or purchase of products indicates acceptance of any updates.